City of Newcastle is investing almost $400,000 in training programs designed to help Novocastrians make the most of the area’s emerging economic opportunities. 

From assisting businesses to become more inclusive, to building resilience to market disruptions including COVID-19, the training programs seek to close skills gaps in the local workforce. 

From left, Clear Paws owner Scott Redman with trainee Makenah Wilkins, Deputy Lord Mayor Declan Clausen and Clear Paws staff.

Funded under City of Newcastle’s NewSkills program, the training will be delivered by specialist training providers through workshops, self-paced learning, intensive programs and mentoring over the next 12 months.  

NewSkills follows on from the City’s highly successful Product Development Mentoring Program. The program provided 15 businesses with training and mentoring on how to develop tourism products to sustain and grow Newcastle’s visitor economy.  

Among the training programs to receive funding is a 12-week course delivered by Flare Access on adapting a business to be more inclusive.  

Flare Access founder and occupational therapist Sarah O’Mara said she was looking forward to supporting Newcastle businesses with the confidence and know-how required to improve the access of their services and to create better awareness around disability, accessibility and inclusion.  

“Our 12-week program provides businesses with the tools and solutions needed to incorporate low-cost, high-impact inclusive practices, which break down barriers and enable both economic growth for businesses and social inclusion for the disabled community, improving accessibility for all,” Ms O’Mara said. 

This type of training has been welcomed by Clear Sky Australia, which operates dog grooming boutique Clear Paws in Adamstown, a registered disability service provider that offers opportunities for people living with a disability to be supported and assessed in a variety of employability skills. 

Clear Paws owner Patrick Bellamy encourages more businesses in Newcastle to offer employment training opportunities to people living with disabilities.  

“It’s great to see City of Newcastle investing in programs that encourage local businesses to be more inclusive to benefit the whole community,” Mr Bellamy said. 

“Employment training opportunities for people living with a disability are very limited in Newcastle, so we made the decision to open Clear Paws, which provides a supportive caring environment for those living with a disability to develop employability skills.  

“People with disability bring a range of skills, talents and abilities to the workplace. We see Clear Paws as a launching pad for its participants to make the transition to employment.” 

Newcastle Lord Mayor Nuatali Nelmes said investing in people was at the heart of City of Newcastle’s Economic Development Strategy and was key to economic growth. 

“Business owners, workers and entrepreneurs with diverse skill sets will be better placed to capitalise on opportunities, invest money in the local community and create jobs,” she said.

Deputy Lord Mayor Declan Clausen said City of Newcastle encouraged economic diversification to further support local small business growth.  

“This investment in training through our NewSkills program will provide tangible benefits to the wider Newcastle community, whether it’s encouraging residents to turn their side hustle ideas into fledgling start-ups, providing the digital skills needed to drive automation, innovation and growth through technology, or making Newcastle a more appealing destination for residents and visitors by encouraging businesses to improve the access, inclusion and culture of their service for people with disability,” Cr Clausen said. 

For more information, visit City of Newcastle’s NewSkills webpage 

NEWSKILLS-FUNDED TRAINING PROGRAMS 

Springboard Digital Skills  
An eight-week education program on how to use software tools to streamline operations, innovate for long-term growth, and make data-driven decisions. 

Level up Learning in Newcastle  
Microlearning platform to help deliver engaging and effective digital learning to Newcastle businesses, focusing on core areas including hospitality (customer service and wine skills), clean tech, energy skills and digital skills. 

Future Fresh: Workshops for Small Migrant- and Refugee-Run Businesses  
To help small migrant- and refugee-run businesses recover from the effects of COVID-19 and build resilience for future events through a series of ongoing, hands-on and engaging workshops focused on improving marketing, communications, business recovery and innovations. 

Tourism Product Development Mentoring Program 2021/2022  
Helping 10 local businesses through a mentoring program to elevate and optimise opportunities as the visitor economy returns across 2021 and 2022. 

Side Hustle Bootcamp 2021  
A 12-week intensive program for 15 Newcastle residents with a great side hustle idea who are having trouble finding the motivation, time and courage to make it a reality. 

The City of Newcastle Sustainnovation Challenge 
Crowdsourcing innovative solutions from Newcastle’s high school, TAFE and university students to problems posed by City of  Newcastle’s  teams, local businesses and community organisations from across the city. 

Amplify Access and Achieve Purposeful Profit 
A 12-week program teaching businesses how to open their doors to more customers and grow profits by transforming the access, inclusion and culture of their service for people with disability with personalised support and low-cost, high impact solutions. 

Information source: Media release, July 16, City of Newcastle